sipsandsweets.us

Privacy Policy

Last Updated: September 1, 2026

This Privacy Policy explains how Sips & Sweets (“Sips & Sweets,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit SipsAndSweets.us, contact us, place an order or preorder, arrange pickup or delivery, visit us at a market or event, subscribe to updates, or otherwise interact with our business (collectively, the “Services”).

By using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use the Services.

1. Information We Collect

We collect only the information reasonably necessary to operate Sips & Sweets, fulfill orders, communicate with customers, maintain our website, and comply with legal obligations.

The information we collect depends on how you interact with us. Some features described below may not be available at all times.

A. Information You Provide

Depending on how you interact with us, you may provide:

  • Your name
  • Email address
  • Telephone number
  • Billing information
  • Pickup details or, if we arrange delivery, a delivery address
  • Order details, product selections, requested dates, and special instructions
  • Messages submitted through our website contact form, email, phone, text message, or social media
  • Marketing preferences
  • Any other information you choose to provide

You may provide this information through our website, a third-party form on our website, email, phone or text, social media, or in person at a market or event, including Canton First Monday Trade Days and other local markets.

Please do not include sensitive personal information in order notes, contact-form messages, or other communications unless it is necessary for us to fulfill your request.

B. Food Allergy and Dietary Information

If you ask a question about ingredients, allergens, dietary needs, or a product request, we may receive information about food allergies or dietary preferences that you voluntarily provide.

We treat that information as sensitive. We use it only to respond to your inquiry or process your request. We do not use it for marketing, and we do not sell it.

Providing this information does not guarantee that a product is free from allergens or cross-contact. Please review the applicable product information and contact us with questions before purchasing or consuming a product.

C. Payment Information

If you pay us online or through a payment link, payments are processed by third-party payment processors. Sips & Sweets does not directly store full credit-card or bank-account numbers.

We may receive limited transaction information from a payment processor, such as:

  • Name and contact information
  • Billing ZIP code
  • Last four digits of the payment card
  • Payment status
  • Transaction date and amount
  • Refund, dispute, or chargeback information

If you pay in person at a market or event, we may collect only the information needed to complete that sale, such as your name, order details, and a phone number or email address for pickup or follow-up.

D. Information Collected Automatically

When you visit our website, we or our service providers may automatically collect information such as:

  • IP address and approximate location derived from it
  • Browser and device type
  • Operating system
  • Pages viewed and links clicked
  • Referring website
  • Date and time of access
  • Website performance, error, and security information

E. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Maintain a form, shopping cart, or order session if those features are in use
  • Prevent fraud and protect website security
  • Understand website traffic and performance
  • Improve our website and Services

You can limit cookies through your browser settings, but some website features may not work correctly.

We do not currently use third-party advertising networks to follow you across unrelated websites. If that changes, we will update this Privacy Policy.

F. Information From Other Sources

We may also receive information:

  • From payment processors, as described above
  • From the third-party form provider that hosts our website contact form
  • From email, text, or social media platforms you use to contact us
  • From you in person at a market or event

2. How We Use Information

We may use information to:

  • Respond to questions and customer-service requests
  • Process, confirm, prepare, and fulfill orders and preorders
  • Arrange pickup or, when offered, delivery
  • Process payments, refunds, and transaction disputes
  • Send order confirmations, pickup reminders, delivery updates, and other service-related communications
  • Provide information about products, ingredients, and allergens
  • Send promotional emails or text messages when you have requested or consented to them
  • Operate, secure, troubleshoot, and improve our website and Services
  • Maintain business, tax, accounting, and transaction records
  • Detect or prevent fraud, misuse, or security incidents
  • Comply with legal obligations and protect our rights, customers, and business

We do not use allergy or dietary information for marketing.

3. Communications and Marketing

A. Service Messages

We may send service-related messages about an order, payment, pickup, delivery, safety issue, or customer request. These communications are necessary to complete the transaction or respond to you. You may receive them by email, phone, or text even if you opt out of marketing.

B. Marketing Emails

If you choose to receive marketing emails, we may send information about market locations, product availability, seasonal menus, preorder opportunities, promotions, or business updates. You may unsubscribe using the link in the message or by contacting us through SipsAndSweets.us.

C. Marketing Texts

We send promotional or marketing text messages only if you request them or give prior consent. Consent to marketing texts is not required to place an order or buy from us.

If you receive marketing texts, you can opt out by replying STOP or by contacting us through SipsAndSweets.us. Opting out of marketing texts does not stop service messages about an active or past order, such as a pickup reminder.

4. How We Share Information

We do not sell your personal information. We do not sell sensitive personal information, including allergy or dietary information you volunteer.

We may share information only as reasonably necessary with:

A. Service Providers

Vendors that help us operate our business, such as:

  • Website hosting and maintenance providers
  • Website platform providers
  • Online form providers, including the third-party service that processes messages submitted through our website contact form
  • Payment processors, when you pay online or through a payment link
  • Email or text-message service providers
  • Website analytics and security providers, if used
  • Bookkeeping, accounting, or tax professionals
  • Delivery or shipping providers, when applicable

These providers may access information only as needed to perform services for us and are subject to their own legal and contractual obligations. Our website contact form is processed by a third-party form provider, which receives the information you enter in that form.

B. Legal, Safety, and Business Protection

We may disclose information when we reasonably believe it is necessary to:

  • Comply with a law, court order, subpoena, or lawful government request
  • Protect the rights, property, or safety of Sips & Sweets, our customers, or others
  • Prevent or investigate fraud, misuse, or security incidents
  • Establish, exercise, or defend legal claims

C. Business Transfers

If Sips & Sweets is sold, merged, reorganized, or transferred, customer information may be transferred as part of that transaction, subject to applicable law.

5. Third-Party Websites and Services

Our website or social media pages may link to services operated by other companies, including payment, form, mapping, delivery, or social media services. Those companies collect and use information under their own privacy policies. Sips & Sweets is not responsible for the privacy or security practices of third-party websites or services.

If you contact us through Facebook, Instagram, or another platform, that platform also collects and uses information under its own policy.

6. Photographs and Social Media

We may photograph products, our booth, or public market scenes for our website or social media. If a photo that reasonably identifies you appears on our website or social media pages and you would like us to remove it, please contact us through SipsAndSweets.us.

7. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including:

  • Completing and documenting orders and customer requests
  • Maintaining accounting, tax, and business records
  • Resolving refunds, payment disputes, or other issues
  • Preventing fraud and maintaining security
  • Complying with legal obligations

Retention periods vary depending on the type of information and the reason we collected it. We may keep transaction and tax records for the period required by applicable law. Contact-form messages that are not tied to an order are typically kept only as long as needed to respond and for a reasonable follow-up period. We may retain de-identified or aggregated information that can no longer reasonably identify you.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, payment system, transmission method, or storage system is completely secure, and we cannot guarantee absolute security.

If a data breach occurs, we will provide any notices required by applicable law.

9. Do Not Track

Some browsers offer a “Do Not Track” setting. Our website does not currently change its behavior in response to Do Not Track signals. We do not currently use third-party advertising cookies to track you across other websites. If our practices change, we will update this Privacy Policy.

10. Your Privacy Choices and Requests

Depending on where you live and applicable law, you may have the right to request that we:

  • Confirm whether we process your personal information
  • Provide access to certain personal information
  • Correct inaccurate personal information
  • Delete certain personal information
  • Provide a copy of certain personal information

You may also unsubscribe from marketing communications as described in Section 3.

To submit a privacy request, use the contact form at SipsAndSweets.us and state that your message concerns a privacy request. Please describe what you are requesting and provide enough information for us to locate the relevant records.

We may need to verify your identity before completing a request. We may deny or limit a request when permitted by law, including when information must be retained for tax, transaction, fraud-prevention, security, or legal purposes.

11. Children’s Privacy

Our website and Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information online from children under 13.

Orders and payments must be placed by an adult or with the involvement and permission of a parent or legal guardian. If you believe a child under 13 has provided personal information to us, please contact us through SipsAndSweets.us so we can review and, where appropriate, delete it.

12. United States Operations

Sips & Sweets operates in Texas, United States. If you access our website from outside the United States, your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with an updated “Last Updated” date. Changes take effect when posted unless otherwise stated.

14. Contact Us

Sips & Sweets
Lindale, Texas
Website: SipsAndSweets.us
Privacy requests: Use the contact form at SipsAndSweets.us